In House Training


As a service exclusively available to our members, HEC staff will present the Supervisory-Management training workshops at your company’s site or at HEC’s training rooms. Workshops can be designed to fit your company’s unique culture and are tailored to highlight issues that are important to your organization.

Workshops combine lectures, training videos and case studies. Longer sessions can also include role-play exercises, using your company's forms, policies and procedures to the extent possible.

The fee is $220.00 per hour with a minimum of 10 participants. Fees include all handout materials. Transportation fees may be added if travel to the neighbor islands is required.

If you would like to schedule a training session or would like to request additional information regarding our in-house programs, contact your HR consultant or Bonnie Freitas, VP & Director of HR Services at bfreitas@hecouncil.org

In addition to the topics presented in the Supervisory Certificate Series {listed below}, the following topics are also available for in-house training programs:

  • Americans With Disabilities Act of 1990 (ADA). This program informs supervisors of their responsibilities under the Americans with Disabilities Act. It is designed to help develop the supervisor's skills in interviewing, hiring, and managing employees in light of ADA requirements. Disability etiquette and the concept of reasonable accommodation are also covered.


  • Family and Medical Leave Act (FMLA) (for companies with 50 or more employees). This program provides supervisors basic information about the FMLA including eligibility, qualifying events, and notification responsibilities. A notification flow chart is used to assist in clarifying the timetables set out by the regulations. Exercises in completing the company forms may be included.


  • Preparing Job Descriptions. This workshop examines the importance of job descriptions under the ADA, defines “essential job function”, reviews the sections of the job description and the information that should be included, and provides recommended wording. Exercises will guide participants in drafting a job description for a position in their department.


  • Preventive Discipline for Unionized Work Groups. This workshop examines elements of a proper preventive discipline program, including standards for preventive discipline, just cause in disciplining employees, types of discipline, investigation of incidents, unsatisfactory work, absenteeism, insubordination, and imposition of discipline.


  • Effective Employee Relations I: Remaining Union-Free. This workshop is based on the premise that effective employee relations is the best way for a company to maintain its non-union status. Topics cover today's labor environment, conditions contributing to unionization, as well as the basic rules of union organizing campaigns. Group exercises include handling common workplace scenarios that may arise during a union organizing campaign in order to prepare managers and supervisors to act appropriately and in the best interest of their company.


  • Effective Employee Relations II: Being an Employer of Choice. Continuing the discussion from the workshop, “Effective Employee Relations I: Remaining Union-Free”, this Part II workshop further explores building strong relationships between supervisors and employees. An Employer of Choice is able to attract, optimize, and retain top performers for long tenure because employees choose to be there. It is as much about the attitude a company has towards its employees as it is about the conditions of employment. We will also discuss, through group exercises, the handling of more common scenarios that may arise during an organizing drive or suspected drive.


  • Supervisory Certificate Series
    • Basic Employment Laws
    • Basic Supervision and the New Supervisor
    • Correcting Poor Performance
    • Investigation & Documentation
    • Performance Appraisals, Part I
    • Performance Appraisals, Part II
    • Sexual & Other Harassment Avoidance
    • Interviewing

If you have identified a specific training need, and don’t see a workshop that addresses that need, call us. We will work with you to customize a program that is most beneficial to your organization.