The Council is pleased to present its members-only Supervisory-Management Development Certificate Series. These eight sessions are designed for first-line supervisors who have had little training in supervision and management and can be taken in any order within a one-year time frame.

All workshops have limited enrollment (maximum of five per company, per session) to encourage group participation and discussion. We recommend early registration. There is a nominal fee of $35.00 per participant per session. Individuals may register for each session separately, or for the entire series.

These programs are also available on an in-house basis for individual member companies at a special member rate.

Registration and Cancellation Policy

• Payment - either by credit card or check - must accompany the registration form before enrollment in workshops can be confirmed.
• Cancellations made seven (7) calendar days prior to any event will be fully refunded. No refunds or credits will be granted for cancellations made less than seven (7) calendar days prior to the date of the event.
• Switching class dates will be allowed on a space available basis if requests for new class dates are made seven (7) calendar days prior to the event.

Workshop Descriptions

• Workshop Calendar
• Basic Supervision and the New Supervisor
  This workshop informs supervisors of their responsibilities and liabilities in dealing with employees. It covers planning and organizing, communications, delegation, handling of discipline, and the importance of motivation in supervising employees.
• Basic Employment Laws
  This program acquaints supervisors with the federal and state laws directly affecting their employee relations decisions.
• Correcting Poor Performance
  This workshop focuses on the need and methods for establishing a framework upon which corrective actions will be based. Covers supervisor responsibilities in responding to poor work performance and effective methods for correcting problem behavior. Prerequisite for Investigation & Documentation.
• Investigation and Documentation
  This session concentrates on conducting a proper, thorough investigation, and documenting disciplinary action, particularly in cases of alleged misconduct (on-duty and off-duty), sexual harassment, and other performance problem areas. Prerequisite: Correcting Poor Performance.
• Performance Appraisal, Part I, Overview
  This workshop helps supervisors plan and prepare for an effective performance appraisal session. It covers the legal concerns associated with subjective or inaccurate appraisals, collecting facts on performance and establishing performance standards. Prerequisite for Performance Appraisal, Part II.
• Performance Appraisal, Part II, Communicating with the Employee
  This program concentrates on effectively communicating the performance review to employees, both verbally and in writing. Exercises in completing the appraisal form and counseling for improvement are included. Prerequisite: Performance Appraisal, Part I.
• Sexual and Other Harassment Avoidance
  This program informs supervisors of their responsibilities and liabilities regarding sexual and other harassment complaints. It covers the legal prohibitions and how to determine whether prohibited behavior has occurred.
• Interviewing
  This program helps supervisors develop interviewing skills and selection techniques. The focus is on preparing for and conducting the interview; what to look for on an application form; unlawful inquiries; and asking appropriate job-related questions.