Creating a Culture of Accountability (HR Professionals)

Cynthia Kitagawa
Speaker:  Cynthia Kitagawa
Date:  September 28, 2017     Time:  8:30am - 11:30am
Location:  Hawaii Employers Council
Accountability is …
  • a mindset
  • “doing whatever it takes” to get the job done
  • taking ownership for achieving results
  • engaging hearts and minds
  • empowering and energizing
  • creating opportunities
  • a practice of no fault, no blame, no guilt
At the heart of successful organizations are employees who are accountable for the results of the organization. They recognize that it’s up to them to move the organization forward by doing everything in their power to achieve personal work goals, team goals, and the goals of the organization.  They don’t wait for others to take action first, they don’t look for excuses and reasons for their own inaction or mediocre performance, and they simply look for ways to achieve the desired results.  In this workshop you will learn the following:
  • The Performance Equation
  • The Value of Accountability
  • A Model for Personal Accountability
  • How to Hold Others Accountable for High Performance
  • Steps to Create a Culture of Empowered Accountability.
About our Speaker
Cynthia Kitagawa, President of Insight Consulting and Training, LLC
Cynthia Kitagawa works with local and national organizations to help them achieve peak performance by clarifying their direction and strategy, strengthening their leadership and management bench, and engaging employees in the mission of the organization.
She is passionate about helping people make work rewarding.  She believes that in high performance organizations, regardless of industry or company size, people enjoy what they do and do their jobs well, and the organization and customers they serve are rewarded by the value they create.
Before starting Insight Consulting & Training in 2004, Cynthia’s 30+ years of professional experience included working for IBM Corporation in Honolulu, Hawaii and Atlanta, Georgia; Kamehameha Schools in Honolulu, Hawaii; and AT&T Wireless in Redmond, Washington.  She enjoyed a career spanning Information Technology and Wireless Telecommunications; Sales, Marketing and Customer Service; and most recently, Organization Development.
Cynthia is certified to administer a variety of organizational development assessments:  MBTI (Myers-Briggs Type Indicator®) personality types, People Skills behavioral styles, BarOn EQi and EQ360™ emotional intelligence, CPI260® leadership competencies, and Teams That Work team effectiveness.  She is also a certified Human Capital Strategist, Change Cycle® facilitator, and Certified Professional Coach.
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2017 HR Professionals - Building the Next Level of Leadership
In today’s workplace, it is not enough for HR professionals to maintain the status quo within their departments. Instead of focusing solely on administrative tasks, senior leaders now expect their HR teams to work strategically to support organizational goals.  These teams will struggle to do so, however, if their employees have not developed their skills to advance beyond administrative work.
To ensure that both your HR team and your organization remain competitive, it is more important than ever for your HR employees to develop mid- to senior-level competency.  Building on Hawaii Employers Council’s HR Fundamentals certificate training series, we are pleased to announce the 2017 HR Professionals series.  The series, which targets those professionals that already possess the knowledge and skills covered in HR Fundamentals, includes the following session topics:



Receive a 20% discount by registering for the entire Series
(total of four sessions; discount taken from the total payment).

This session is closed.  For information on waitlisting contact Victoria Tasaka at


$  95 - Oahu Members

$  50 - Neighbor Island Members

$175 - Non-Members


No online registration available for this event