To answer questions from both employers and employees about what steps are appropriate when a disability causes – or seems to be causing – a work performance or conduct problem, the Equal Employment Opportunity Commission has issued a 34-page Q&A on applying work standards to employees with disabilities under the Americans with Disabilities Act.

The Q&A also covers when an employer can properly raise the issue of an employee’s disability as part of a discussion about performance or conduct problems, how and what to ask for in medical documentation, attendance issues, the application of dress codes, and when an employee is disabled by alcoholism or illegal use of drugs. The question and answer format contains useful examples of situations illustrating the EEOC guidelines.