ServiceSkills offers highly effective online learning courses which equip your team with the skills to elevate customer service levels, improve teamwork and boost workplace respect. These popular video-based training lessons are delivered via a hosted portal or as LMS modules. If your goals include developing world-class customer service skills, lowering customer attrition, reducing staff turnover and helping your team collaborate more effectively, ServiceSkills is right for you! To learn more, click here.
BizLibrary offers over 6,000 online classes to develop workers’ individual competencies and knowledge in an easy and customizable manner. Online learning offers convenience, flexibility, and accessibility. Employees can proceed at their own pace, learn at any time and take online classes at any location. The BizLibrary platform allows employers to track all employee learning activities to ensure completion of mandatory classes.
HEC members are eligible for a special rate with both vendors. For more information and to connect with a ServiceSkills or BizLibrary representative, please email Clayton Kamida at firstname.lastname@example.org.