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Ceridian offers Six Tips for Managing Difficult Employees
Difficult people are everywhere. They're part of our families, live within our communities and commute on the same roads as us.
Difficult people in the workplace, however, present unique challenges for human resources (HR) professionals. Company policies, confrontation avoidance and the threat of lawsuits make it difficult for business leaders to effectively address the issue of a problem employee.
"Difficult employees are a huge drain on the organization in terms of lost time, productivity and morale," said Hal Morgan, director of participant content and communications for Ceridian LifeWorks. "The actions and attitudes of these individuals have a ripple effect, impacting those working closely with them and the entire company. Research shows that employees who work with difficult co-workers suffer from declining commitment to work, decreased job satisfaction and greater levels of stress."
By using standard processes and thoughtful approaches, however, companies and managers can often coach difficult employees and transform them into productive team members ? while mitigating legal risk. Read more.