HR teams carry significant responsibility supporting leaders, resolving workplace issues, maintaining engagement, and driving organizational results, often without enough time or resources. Managers are typically the first point of contact for employees, but what happens when they’re unsure how to respond or handle a situation effectively? 

When employees can’t access timely, expert guidance, small issues can escalate into larger challenges that drain HR’s time and impact team performance and engagement.

That’s why we’re introducing a new member benefit: Tuffy, a groundbreaking AI solution included in your HEC membership for authorized member contacts, designed to augment HR and empower managers and employees alike.   

Through a simple conversational interface (chat or voice), this AI tool provides confidential, expert guidance to help employees navigate workplace challenges.  From managing conflict and difficult conversations to supporting onboarding and driving change, HR teams can rely on Tuffy to help build stronger, future-ready teams. 

Why Tuffy stands out: 

• Expert-powered: Built on trusted HR, management, and employment law expertise, not generic web content. 
• Safe and secure: Developed with ethical and legal oversight and protected by end-to-end encryption. 
• Members can customize: Members may choose to purchase their own license to Tuffy for a fee to tailor Tuffy to your organization’s specific policies, culture, and ways of working.  With Tuffy, each of your employees gains access to reliable, real-time HR guidance, anytime, anywhere, freeing your HR team to focus on strategic priorities and the work that truly drives organizational success.

Rest assured, members can continue to contact HEC’s expert HR consultants for personalized advice and services! Tuffy provides additional support for members in those moments when you need a quick answer or assistance outside of business hours. 

Stay tuned for an email on the launch— your AI HR partner is coming soon!