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Survey: What New Hires Want in Onboarding

Posted Tuesday, July 2, 2019 6:25 am

After reviewing dozens of resumes and multiple rounds of interviews, you finally found the perfect new employee!  Is your onboarding process going to scare him or her away?  A national survey recently found that 64% of new hires are likely to leave after a negative onboarding experience.

The survey, conducted on behalf of HR tech platform, Hibob, reveals what new hires are looking for when they start their new jobs and what causes them to leave.

Employees Who Feel Misled About Their Job Duties

More than 25% of employees say they did not receive enough information about their job position before accepting an offer.  Only 40% of surveyed employees say that their current job reflects how the position was described during the interview process.  As tempting as it might be to tell your first choice potential hire everything they want to hear, be sure you are honest about workload and expectations. If multiple people can give assignments to your new hire, make sure everyone is on the same page about the demands of the position.  Piling on additional responsibilities after an employee has signed on will only lead to your new hire being overwhelmed and looking for the door.

Onboarding Process Preferences

Of the new hires surveyed, 33% dread adapting to office politics and personalities more than learning protocol or filing onboarding paperwork. 49% believe the best way to get acclimated to a new job is by making friends in the workplace, and would rather make friends with colleagues than be assigned a new hire buddy. It’s unclear whether this means that 51% of respondents would prefer to be assigned a buddy.  What is clear, however, is that a smooth transition into a new workplace requires new hires to meet and get to know their colleagues, which could be through a formal mentor program and/or informal one-on-one introductory meetings or small group lunches.

For more information on new hires, visit HEC's New Hires resources page.

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