Course Description:

In this session, participants will learn the essential skills and strategies to equip supervisors in handling workplace conflicts effectively. Participants will learn to identify, address, and resolve conflicts within their teams through an in-depth exploration of communication techniques, mediation strategies, and other proactive measures. 

Learning Objectives:

• Understand a supervisor’s role in recognizing and managing conflict 
• Recognize sources of organizational conflict
• Identify conflict behaviors
• Discover strategies for conflict management and conflict prevention

The Fundamentals of Supervision courses are an introduction to important knowledge and skills required to effectively manage a team.  Valuable for the first-time supervisor or as good refresher back-to-basics courses for any supervisor. Register for the entire series or individual sessions.  

Trainers:

Talent & Organizational Development Team

Details:

This course will be held virtually on ZOOM.

We will send you a ZOOM link and handout a few days before this session.

HEC Registration Fees and Forms: 

ATTEND WHOLE SERIES:

Member price for all 8 virtual courses in the series: $520.00

Non-member price for all 8 virtual courses in the series: $1,080.00

Click HERE to register for the series.

ATTEND INDIVIDUAL COURSE:

Member price for each individual course: $65.00
Non-member price for each individual course: $135.00

Click on the titles below to register for other individual courses in the Fundamentals of Supervision Series.

Mar 6:  9:00 - 11:00 a.m.  Fundamentals of Supervision (FOS 1) - Supervision 101

Mar 6:  1:00 - 3:00 p.m.  Fundamentals of Supervision (FOS 2) - Introduction to Employment Law
Mar 13:  9:00 - 11:00 a.m.  Fundamentals of Supervision (FOS 3) - Diversity, Equity, Inclusion, & Belonging in Your Workplace
Mar 13:  1:00 - 3:00 p.m.  Fundamentals of Supervision (FOS 4) - Preventing Workplace Harassment
Mar 20:  9:00 - 11:00 a.m.  Fundamentals of Supervision (FOS 5) - Managing Conflict in the Workplace
Mar 20:  1:00 - 3:00 p.m.  Fundamentals of Supervision (FOS 6) - Interviewing & Selecting
Mar 27:  9:00 - 11:00 a.m.  Fundamentals of Supervision (FOS 7) - Building Employee Performance
Mar 27:  1:00 - 3:00 p.m.  Fundamentals of Supervision (FOS 8) - Appraising Performance: An Ongoing Process

If you would like to register & pay by invoice, please email Liane Okimoto:   lokimoto@hecouncil.org 

Cancellation and Class Switching Policy

Cancellations must be made 7 days before the class date to receive a refund. 
Requests for rescheduling must be made 2 days before the class date.

There will be no refunds or rescheduling options for No Shows.

Please email or call Liane Okimoto to cancel or request attendee switching. lokimoto@hecouncil.org