One hundred forty-three organizations provided data on turnover and sick time statistics for the calendar year 2022.
Impacts of COVID-19
Nearly one-fourth of participants, 23.1%, reported that their staffing levels have been impacted due to COVID-19. Of the thirty-three organizations reporting an impact on employee count, 81.8% reported a decrease in their employee count, while 18.2% reported an increase in employee count. Of those experiencing an increase in employee count, most were in the social services and professional/business services industries.
Other comments shared were that initially there was a decrease in the employee count, but the staffing levels have since returned to pre-covid counts.
Participants were requested to share if their workforce was affected by layoffs (full termination on a permanent basis) due to the COVID-19 pandemic. Most of the participants, 94.4%, reported that they did not permanently downsize the workforce via layoffs in 2022, a 7.1% increase from 87.3% in 2021. Similar results were provided for temporary downsizing via furloughs (reducing hours and pay to zero, but with the intention of bringing back employees at pre-furlough pay and schedules). Most participants, 96.5%, reported they did not have furloughs, an increase of 3.2% from 93.3% in 2021.
New Hire Turnover
New hire turnover refers to the number of new employees who leave an organization within their first year on the job. Over one-fourth, 28.7% of participating organizations reported that they track new hire turnover separately within their organization. One hundred thirty-nine participants provided new hire/termination counts so that we could provide the following new hire turnover statistics. The three industries with the highest new hire turnover rates are Professional / Business Services (50.8%), Hotel & Other Lodging Places (45.6%) and Retail / Wholesale Trade (43.6%).
| Overall Turnover (%) |
New Hire |
|
| All Industries (139) | 19.8 | 28.0 |
Overall Annual Turnover Rates
The overall turnover rate for all industries is calculated at 19.8% for the calendar year 2022 which represents a .9% increase over the previous year. The separations, not including layoffs, were calculated at 19.4% which is up 1.1% from last year. This increase may have been due to employees seeking new employment opportunities as the availability of job opportunities increased.
|
Calendar Year |
Overall Turnover Rate |
Separations No Layoffs |
Voluntary Turnover Rate * |
Involuntary Turnover Rate* |
Layoffs |
|---|---|---|---|---|---|
|
2022 |
19.8% |
19.4% |
15.8% |
1.7% |
0.5% |
|
2021 |
18.9% |
18.3% |
14.9% |
1.7% |
0.6% |
*Voluntary and Involuntary Turnover Rates are provided by participating organizations that track voluntary and involuntary turnover separately.
Highest Turnover by Industry
The two industries that have been part of the top five industries experiencing high levels of turnover for three years in a row are Retail / Wholesale Trade and Social Services. Construction, which was not in the top five last year, came in at second, followed by Hotels & Other Lodging. The Other category which has not been in the top five since 2020, has emerged this year, in fifth place.
Industries experiencing the highest level of turnover for the past three calendar years are noted below in order of highest to lowest:
|
2022 |
2021 |
2020 |
|---|---|---|
|
Retail / Wholesale Trade 34.2% |
Retail / Wholesale Trade 34.2% |
Other, not elsewhere classified 62.2% |
|
Construction 30.3% |
Social Services 30.7% |
Retail / Wholesale Trade 33.3% |
|
Hotels and Other Lodging Places 27.1% |
Leisure / Hospitality Services 29.0% |
Social Services 26.6% |
|
Social Services 26.6% |
Finance / Other Financial Institutions 20.3% |
Professional Business Services 21.8% |
|
Other, not elsewhere classified 24.5% |
Health Services 17.0% |
Finance / Other Financial Institutions 16.4% |
Turnover & Unemployment
On March 10, 2023, the Department of Business, Economic Development & Tourism (DBEDT) announced Hawaii’s unemployment rate was at 3.6% for January, which has decreased from 4.1% in March of last year.
As a reference point, the US Bureau of Labor Statistics reported that the National US Unemployment rate was reported at 3.4% for April 2023.
| Calendar Year | Overall Turnover Rate | Hawaii Unemployment March |
|---|---|---|
| 2023 | 3.6% January | |
| 2022 | 19.8% | 4.1% March 2022 |
| 2021 | 18.9% | 9.0% March 2021 |
Turnover Reduction Plans
The actions organizations are taking in 2023 to reduce turnover are noted in the graph below. Participants were requested to share all actions being taken; therefore, the sum of the percentages is greater than 100% due to multiple selections being made.
SICK TIME STATISTICS – SURVEY SUMMARY HIGHLIGHTS
Sick Time Statistics
The average number of sick days provided has increased slightly to 13.5 days. The number of sick days used increased by (1.0%), averaging 5.2 days. The overall average number of paid sick days provided and used per year by full-time employees is presented below. The overall average number of sick days used for most industries falls between two to nine days.
| 2021 | 2022 | |
| Sick Days Provided | 13.0 | 13.5 |
| Sick Days Used | 4.2 | 5.2 |
HEC conducts a variety of compensation and benefits surveys to provide data useful in developing and administering compensation and benefit plans and personnel policies. Custom snapshots and comparison reports from our compensation surveys are available, along with customized, proprietary surveys conducted on your behalf. Our Survey & Compensation experts can also work with members on employee opinion surveys to identify gaps between being an employer of choice and being merely an employer. For more information, please contact Dawn Mitchell, Manager, Survey & Compensation Services (dmitchell@hecouncil.org), or Susan Amuro, Survey & Compensation Analyst (samuro@hecouncil.org).