While the business landscape is constantly changing in Hawaii, one thing has not changed when it comes to serving customers: people will always remember how you made them feel. In Hawaii, where community and word of mouth
Public speaking isn’t a talent that some people are born with and others aren’t. It’s a trainable set of skills that anyone can learn with the proper structure, practice, and feedback. Whether you’re
Today’s workplaces can have up to five generations side by side. Each generation brings unique experiences, expectations, and communication styles. For Hawaii employers, this mix can be both a challenge and an
The Hawaii Employers Council continues its commitment to serving businesses across the state with the upcoming “Essential Skills for Thriving in the Workplace” certificate series scheduled for Maui and Hawaii
When customers reach out, they usually don’t want a script. They want a clear answer, a path forward, and the sense that someone on the other end is paying attention. While competitors rely on chatbots and automated